November 19th, 2008

Privacy Policy

Technicians Tip Online Privacy Policy

October 1, 2007

1. Purpose of This Privacy Policy

The purpose of this Privacy Policy (hereinafter “Policy” or “Privacy Policy” or “Agreement”) statement is to establish the grounds upon which you (the customer) may understand the nature of the Agreement entered into with A&D Net Enterprises, Inc. (hereinafter referred to as “COMPANY” or the “Company”). COMPANY presents this Privacy Policy in order to set forth its procedures for the management, protection, and use of the personal information that it collects online from the customer of this site. A customer is assumed to be 1) anyone 18 years of age or over. [If a person is under 18 years of age, such person can use the site only with the permission and under the guidance of a parent or guardian]… and 2) anyone who uses this or any site of the Company for any one or more of the following reasons:

• Purchase of products
• Purchase of services
• Receipt of free information and/or services.
• Educational perusal of the site

COMPANY has implemented this Privacy Policy so as to protect the personal information provided by its customers. In addition, COMPANY may need to respond to the inquiries of its customers from time to time and this Policy references the reasons, means, and occasions for such Company response or refusal thereto.

2. Your Agreement to the Collection, Use and Disclosure of Online Information
Your use of this site and/or your registration for COMPANY products and services constitute your agreement to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, then COMPANY understands that you will not use the COMPANY site. From time to time COMPANY may update this Privacy Policy. When it does, COMPANY will also revise its “last update” date at the top of this Privacy Policy page. Any customer may, at their own discretion and at any time, withdraw his or her consent for the collection, dissemination, disclosure and use of their private information by sending an email to that effect to the Company. If such consent is so withdrawn, COMPANY may, at its own discretion suspend its provision of products and services to the customer without further notice. This includes ezine and newsletter subscriptions or any other product or service offered, whether such is a free or paid service unless otherwise contracted and agreed upon. If the customer does unsubscribe to a service and still falls within the period of a guarantee offered with some product or service of COMPANY already purchased or in free use, then the guarantee will be honored nonetheless, for the period stated, unless specified otherwise by the Company. However, all subscriptions to newsletters or ezines in or by whatever offer made by the Company, may be suspended or canceled without notice as the Company may, at its sole discretion, decide.

COMPANY has selected a person as its Privacy Compliance Officer who is responsible for ensuring compliance with the principles herein set forth. COMPANY also may elect other individuals to act on behalf of COMPANY with respect to the matters pertaining to this Policy or in place of the Privacy Compliance Officer. You may contact the Privacy Compliance Officer concerning matters relating to this agreement by email or by “snail” mail at A&D Net Enterprises, Inc. Box 1171, West Bend, Wisconsin.
The Privacy Compliance Officer will endeavor to answer such contacts when possible or advisable. Nonetheless, the Company reserves the right to refuse an answer to a request. Company will comply with the request in the removal of said party from further subscriptions if said party requests such removal from subscription in writing.

3. Security for Your Personal Information
COMPANY will use such all necessary and reasonable means as are necessary to protect your personal information. This Policy also provides that COMPANY will use necessary and reasonable means to protect your personal information when processed by third parties on behalf of COMPANY and at its request on its secure site.

4. The Purposes for Collecting Your Personal Information
At the time that you register and sign-on to this website, COMPANY, at its discretion, may collect personal information such as your name, address, phone number(s), email address, and information about your computer hardware and software, such as IP address, operating system, browser type, domain name, URL, time of access and the website referring addresses. COMPANY collects and uses personal information in accordance with standard marketing guidelines. Such practices fall within the scope of the Federal Trade Commission’s regulatory procedures for online commercial activity. Such purposes include the following:

1. To facilitate understanding of the needs and desires of our customers concerning our products, any services, this website and COMPANY as a company.
2. To facilitate understanding of the needs and desires of our customers concerning any advertising and marketing already undertaken or desirable for future consideration.
3. To fulfill our customer’s request for access to this website and any of its affiliate links, advertising, promotions, ezine and/or newsletter(s), information, and benefits according to the procedures and policies of COMPANY.
4. To make available for purchase the products and services offered at the time of customer visitation.
5. To allow customers access to limited-entry areas within the COMPANY website or other sites elsewhere associated with its offers in accordance with any agreements between COMPANY and the customer.
6. To properly charge customer accounts and maintain payment records and reports for all customer purchases.
7. To deliver advertisements, offers, and promotions to our customers from COMPANY and third parties.
8. To communicate with customers and website visitors when necessary.
9. To inform customers of upgrades products and services from COMPANY, its affiliates, and third parties.
10. To cooperate with governing authorities in compliance with all applicable laws, regulations, legal proceedings, and requests by government authorities and agencies.
11. To communicate with customers concerning technical problems involving COMPANY’S products, services, ezines, newsletters and its website(s).
12. To protect the rights, reliability, security and integrity of the COMPANY’S:
► products,
►services,
► website(s),
► ezine(s),
► newsletter(s),
► copyrights
► information
► and any COMPANY procedure, function, or asset.
13. To address our reasonable belief that a customer is in violation of the rights of any third party or any policies, agreements, this Policy, website(s), product use, or services as offered, owned, copyrighted, or licensed by COMPANY or otherwise protected by law.
14. To respond, when appropriate, to claims made by customers.
15. For use in business analysis, marketing and promotional purposes in a summative or collective form (when not individually attributable to a person’s identity).
16. If COMPANY hires or works with other companies in order to provide products and services on our behalf then we provide only such information as is necessary for such contractual arrangements and identifiable purposes while restricting the disclosure of any personal information not necessary for their ongoing work on behalf of COMPANY. For example, a webmaster may have access to information provided by the customer with the restriction that webmaster may not use said information for his/her own independent business or profit.

5. Disclosure of Personal Information
COMPANY does not rent, sell, or disclose to other persons or entities any personal information gathered from our customers, except in the following instances (or as cited above):
1. in response to the demands of law and legal process as ordered and undertaken by governing authorities.
2. if, in the reasonable belief of COMPANY, the Company believes that legal action is necessary in regards to someone or entity that may be causing injury or interference in any of the following categories:
► COMPANY’S rights or property,
► other users of the COMPANY website(s),
► COMPANY’S employees activities, if any (as governed by applicable laws)
► COMPANY’S products,
►COMPANY’S services,
► COMPANY’S licenses,
► COMPANY’S agreements,
► COMPANY’S policies,
► COMPANY’S or its affiliate’s promotions,
► COMPANY’S emails or email advertising,
► COMPANY’S advertisements
►COMPANY’S reputation
► COMPANY’S service providers
► or anyone else whom COMPANY believes may be incurring harm as a result of illegal activities.
3. if a party is designated by the customer to act as an agent on the customer’s behalf.
4. if a party or entity is acting to fulfill service and/or product requests on behalf of COMPANY.
5. if, pursuant to one of the identified purposes listed above (Sections 2-4), a party or entity is one of the following: professional business associates, COMPANY employees if any, affiliates, consultants, service providers, suppliers, agents, independent contractors, subsidiaries that are acting at the request of -and on behalf of – COMPANY.
6. If, in the process of developing the business of COMPANY, we or our affiliates purchase or sell businesses or entities, merge with other companies, or acquire or discharge assets, then personal information may be one of the transferred business assets. In addition, if COMPANY should be acquired or substantially all of its assets are acquired, then customer personal information may be one of such assets transferred to the acquiring company.
Your information may be stored or processed in the United States or in any other country in which COMPANY, its affiliates, subsidiaries, agents, or service providers maintain facilities. By using this website you consent to any such transfer of information outside the boundaries of the United States (as allowed by law), its protectorates or your country. However, as of the writing of this Agreement, no such facilities are maintained by the Company and none are planned in the foreseeable future.
Any information offered by the customer to COMPANY for its use will remain in use until such time as the customer requests removal of said information from its active database.

6. Inactive Accounts
If the customer should request to be removed from the database of COMPANY then such personal information as is affected by such a request will be honored and will be removed from the active (marketing) database of COMPANY. Such information will be kept in the archives of the Company for tax purposes, accounting procedures, or as necessary to prove COMPANY’S compliance with any applicable law or regulation or agreement of governing authorities, Internet service providers, customer guarantees, or policies binding COMPANY to affiliates and associates, or such processes as are needed for the protection of the Company from accusation or claims made against Company of whatsoever nature.

7. Accuracy of Personal Information Acquired by COMPANY
Customers are responsible to keep COMPANY apprised of any changes in personal information. This can be done by contacting COMPANY by phone at 1262.675.0360 or by contacting the Company by email as indicated on the site they have contacted in the first place. COMPANY will endeavor to promptly update all information received by its customers. Customers may also request that inaccurate information be corrected, as appropriate. Customers requesting reasonable review of personal information in their own files may request such information in writing at COMPANY Net Enterprises, Inc. Box 1171, West Bend, Wisconsin. COMPANY is not liable for any incorrect information supplied by the customer. Customer holds COMPANY harmless from all actions, effects, and results involving inaccurate or misrepresented information, either willful or innocent, and accepts all responsibility and liability associated with the giving of incorrect or misrepresented personal information.

8. Children’s Use of Sites Maintained by Company
All users of the site hereby declare that they are at least 18 years of age or older. Any credit transaction or signing on to Free services or products offered by the company must be undertaken by such individuals who are 18 years of age or older and are authorized users of the credit card they are using with our services. The Company reserves the right to deny, cancel or otherwise challenge or rescind offers of services or products to anyone deemed to be an unauthorized user of the site or credit card in question. The Company may do so at its sole discretion and without liability to the Company until proof of compliance is offered to Company at its address in writing. Such compliance must show such issues as are requested by the Company to corroborate information desired and may include but is not limited to the following guidelines:
• The transaction involving a product and service as is requested by a minor must be known to be agreeable to parent or guardian and…
• Such parent or guardian must demonstrate agreement with such transaction with his or her signature and a note to that effect, or…
• The legitimacy of credit card user must be proved if challenged by Company, or…
• The knowledge and acceptability of product/services [including Free offers and Bonuses] offered by Company to all those concerned is fully established by Company to its own satisfaction, or…
• Any information deemed necessary by the Company for the purpose of establishing the legitimacy of any site user’s compliance or receipt of Company product or services must satisfy COMPANY’S requests for such information…
If a request is made to the Company or any order is made by a person under the age of 18 for products or services from this site or to the Company, by fax, email, “snail mail” or any other means, such order must be made with the permission of a parent or guardian of the minor in question and a written note by the parent or guardian of the minor in question must accompany such order or request. Said parent or guardian must testify that he or she is authorized in every respect legally to undertake or permit the transaction of the minor in question. Any issues involving a conflict of parental authority of divorced parents will be borne solely by the parent or guardian who has undertaken to grant permission for the activity of a minor. Company cannot be held responsible for having to know who does or who does not have proper custodial rights over the activities of any minor in a child custody conflict or issue.

9. This agreement constitutes the only agreement between the customer and Company.
Customer agrees that this agreement is the sole agreement between the company and the customer and that no other agreements are authorized by nor honored by the Company by any other persons or entities whatsoever in the representation or distribution of its services or products to the customer.

What Information About Me Is Collected and Stored?

technicianstip.com adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our Website. Our privacy policy is simple: Except as disclosed below, we don't sell, barter, give away, or rent your personal information to any company outside of the technicianstip.com family. One of the basic principles we've tried to follow in designing this Website is that we ask for only the information we need to provide the service you've requested. As a result, what information we collect and store depends almost entirely on how you choose to make use of our Website and our services.

Personal Information

We collect and store information that you enter into this Website or that you provide through our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date (together "Personal Information"). This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Registration may also be required and Personal Information may also be collected in certain portions of the Website in which you specifically and knowingly provide such information, e.g. community postings (i.e., chat or bulletin boards), catalog requests, newsletter subscriptions, suggestions, survey responses, participation in contests and promotions, or customer service requests. Some of this information also may be used to contact you about sales, new products, special offers, and new site features. You will always have an opportunity to opt out of receiving these promotional communications in connection with this Website.

Anonymous Information

Through your use of the Website, we may also gather certain information that does not identify you individually ("Anonymous Information" or "traffic data"). We collect and store certain other information automatically whenever you interact with this Website. For example, we collect your IP address, browser information and reference site domain name every time you visit this Website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Website and to provide our customers with a fulfilling shopping experience. We may also combine this information with your Personal Information in order to provide you with a more targeted and personalized shopping experience.

Cookies and Spyware

We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer. Like many Websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Website without checking out and send you reminder e-mail about your shopping orders and other shopping opportunities. For the Website to run properly, you must leave cookies "turned on." You may also get cookies from companies advertising on our behalf. This is very common and used by many large Internet companies. We do not control these cookies, and these cookies are not subject to our Privacy Policy. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you and, if you have agreed to receive e-mail from us, send you reminders about shopping opportunities.

Newsletters

We collect e-mail addresses and, in some cases, zip codes of all users who subscribe to our newsletter. Except to our third party agents (as described below), this information is not shared with any third parties for any purposes. Anyone who no longer wishes to receive this newsletter can, at any time, follow the "Unsubscribe" instructions located within each newsletter.

Is Information Collected From Children?

We do not sell or ship any items ordered through this Website directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Website only with the involvement of a parent or guardian and should not submit any personal information to us. Our Website is not intentionally targeted to children under the age of 13. Children under the age of 13 should not use our Website. In accordance with the Children's Online Privacy Protection Act, we do not knowingly collect personally identifiable information from anyone under 13 years of age, and any information we receive from individuals we believe to be minors will be purged from our database.

How We Use Your Information

Except as disclosed in this Privacy Policy, we do not use or disclose Anonymous Information or your Personal Information collected online to any companies not affiliated with us.

Customer Service and Feedback

We may use your Personal Information to fulfill orders, provide customer service, track your compliance with the Website's rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information). We reserve the right to publicly post feedback that you provide to us regarding the Website and our business. To the extent that this feedback includes Personal Information, we will use reasonable efforts to limit the disclosure of such Personal Information (e.g. only including your first name, city and state).

Use of Anonymous Information

We use Anonymous Information to help us determine how people use parts of the Website and who our readers are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.

Third-party Agents

We occasionally have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as marketing, analytics, advertising agencies, credit card processing, shipping or stocking orders, providing customer service, fraud protection etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are prohibited from using, selling, distributing or altering this data in any way other than to provide the requested services to technicianstip.com.

Transactional partners

We may share Anonymous Information with our partners and others from time to time. Examples of such Anonymous Information include the number of users who visited this Website during a specific time period or purchased a specific product through this Website. This Anonymous Information generally is shared in an aggregated form. We may also share Personal Information with trusted partners who we believe have products or services that would be of interest to you and would provide the same high level of service that you expect from technicianstip.com.

Emergency Situations

We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the Website, or the public.

What Steps Are Taken To Keep Personal Information Secure?

The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by our websites is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit card numbers and all on-line purchases, the Personal Information is encrypted before you conduct your transaction. Only those employees who need access to your Personal Information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. If you place an order through this Website, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact this Website's Customer Service Department. While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

What Happens When I Link To or From Another Website?

This Website may contain links to other Websites operated by technicianstip.com, affiliates of technicianstip.com or third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Websites. These other sites may also send their own cookies to you, collect your data or solicit your personal information. Always be aware of where you end up. We are not responsible for the actions and privacy policies of third parties and other websites. We encourage you to be aware of when you leave this Website and to read the privacy policies of each and every Website that you visit.

Governing Law/Assignment

The Website is published in the United States and is intended for users from the United States. U. S. law shall govern in any and all disputes, including privacy or defamation issues or otherwise.

Changes to This Policy

We will post any changes to this Privacy Policy prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use our website in case you missed our notice of changes to the Privacy Policy.

 
 


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